As well as SQL Server and ACT! itself, the installer also downloads and installs Microsoft. Installation too is very well handled and well explained in the documentation. ACT! provides the front-end and wraps everything up in a familiar interface that requires no knowledge or experience of database use. Fortunately, ACT! provides excellent integration with both programs as well as with Lotus Notes and a number of specialist business programs covering areas that range from invoicing to HR.Īll the database operations in ACT! are handled by Microsoft SQL Server, but users are shielded from it and need hardly be aware that it’s there. Realistically, though, most users are likely to be familiar with Outlook and Word and won’t be keen to change. It has its own email client and word processor, both of which are well designed and more than adequate for normal business needs. If you wanted to you could operate almost entirely within ACT!. You can create different Dashboard layouts to suit specific needs and save them for future use. There’s a wide range of graphical output possible and the interactive Dashboard provides an effective way to bring this together. As well as looking at individual contacts, you can group and categorise contacts in different ways, either manually or automatically according to user-defined criteria. And, in part, it provides a basis for analysis. In part this is to ensure that you have all the relevant details to hand whenever you need to deal with a client. In this way you can see what’s happened, what needs to be done and what the trends are. What makes it more than just a glorified address book is its ability to connect each individual’s or company’s record to a log of all your dealings with them and to all the correspondence, emails and other documents that were involved. It was previously owned by Symantec, but for some years now has been part of the stable at Sage, which produces a wide range of accounting and other business software.Īt its core, ACT! is a contacts database. Unlike those enterprise-level CRM solutions, ACT! is specifically tailored to small operations – anything from one to ten staff (though a scaled-up version called ACT! Premium is available for larger companies). One product that has been filling this niche for over twenty years is ACT!. Small businesses need this kind of information every bit as much, but their software requirements, and their budgets, are very different. #Act by sage software download how toDoesn’t it make a difference when you call a company and the person you’re speaking to immediately has your details on the screen in front of them and knows how to proceed with your enquiry? In large organisations, this ability derives from the use of specialist Customer Relationship Management (CRM) software provided by heavyweight software vendors such as Oracle or SAP.
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